Only electronic products have a 12 month factory warranty. This covers the item from any factory faults only, within the first twelve months of use. Problems that do not result directly from a factory fault are not covered - this includes: damages incurred by general wear and tear, installing or having trouble with third-party applications or websites, breakage or owner negligence, this includes flashing or modifying of firmware / operating system or any other tampering in any way with electronic goods, including but not limited to changing plugs, fuses etc.
Incorrect use of or inadequate knowledge and/or skills do not warrant the return of any items purchased from Avant Crystal
Factory warranty claim items will be repaired, if repair is not possible the item will be replaced.
Postage costs are NOT covered and are the sole responsibility of the buyer.